Privacy Policy for World Market Connect Ltd
Effective Date: 06/09/2023
Introduction: World Market Connect Ltd is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Information We Collect:
Personal Information:
Name
Email address
Phone number
Residential or business address
Payment information (credit card details, bank account information)
Non-Personal Information:
IP address
Browser type and version
Operating system
Usage data (pages visited, time spent on the site, clickstream data)
How We Use Your Information: We use the information we collect for various purposes, including:
To provide and maintain our services
To process transactions and manage your orders
To communicate with you, including responding to inquiries and providing updates
To personalize your experience on our platform
To analyze and improve our website and services
To comply with legal and regulatory requirements
How We Share Your Information: We may share your information with third parties under the following circumstances:
Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and marketing assistance.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
Data Security: We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, firewalls, and secure socket layer (SSL) technology.
Your Rights: You have the following rights regarding your personal information:
Access: You have the right to request a copy of the personal information we hold about you.
Correction: You have the right to request that we correct any inaccuracies in your personal information.
Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
Objection: You have the right to object to the processing of your personal information.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Changes to This Privacy Policy: We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.
Contact Us: If you have any questions about this Privacy Policy, please contact us at: World Market Connect Ltd
CHIC Building 029
+250789723974
worldmarketconnect1@gmail.com
Refund Policy for World Market Connect Ltd
Effective Date: 06/09/2023
Introduction: World Market Connect Ltd aims to ensure customer satisfaction with every purchase. This Refund Policy outlines the terms and conditions for returns and refunds on our platform.
Returns:
Eligibility: Products must be returned within 30 days of the delivery date. To be eligible for a return, the item must be unused, in the same condition as received, and in the original packaging.
Non-Returnable Items: Certain items are not eligible for return, including perishable goods, custom-made products, and digital downloads.
Return Process: To initiate a return, contact our customer support team worldmarketconnect1@gmail.com with your order number and reason for return. We will provide instructions on how to return your item.
Refunds:
Inspection: Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund.
Approval: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
Partial Refunds: Partial refunds may be granted for items that are not in their original condition, damaged, or missing parts for reasons not due to our error.
Shipping Costs: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Late or Missing Refunds:
Check Payment Method: If you haven’t received a refund yet, first check your bank account or contact your credit card company as it may take some time before your refund is officially posted.
Contact Us: If you’ve done all of this and still have not received your refund, please contact us at worldmarketconnect1@gmail.com.
Exchanges:
Defective or Damaged Items: We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at worldmarketconnect1@gmail.com.
Contact Us: If you have any questions about our Refund Policy, please contact us at: World Market Connect Ltd
CHIC Building 029
+250789723974
worldmarketconnect1@gmail.com
By shopping with World Market Connect Ltd, you agree to our Privacy and Refund Policies. We are committed to providing a seamless and satisfying shopping experience for all our customers.
