Privacy Policy for World Market Connect Ltd

Effective Date: 06/09/2023

Introduction: World Market Connect Ltd is committed to protecting the privacy of our users.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when

you visit our website and use our services.

Information We Collect:

1. Personal Information:

o Name

o Email address

o Phone number

o Residential or business address

o Payment information (credit card details, bank account information)

2. Non-Personal Information:

o IP address

o Browser type and version

o Operating system

o Usage data (pages visited, time spent on the site, clickstream data)

How We Use Your Information: We use the information we collect for various purposes,

including:

 To provide and maintain our services

 To process transactions and manage your orders

 To communicate with you, including responding to inquiries and providing updates

 To personalize your experience on our platform

 To analyze and improve our website and services

 To comply with legal and regulatory requirements

How We Share Your Information: We may share your information with third parties under the

following circumstances:

 Service Providers: We may share your information with third-party service providers

who perform services on our behalf, such as payment processing, data analysis, and

marketing assistance.

 Legal Requirements: We may disclose your information if required by law or in

response to valid requests by public authorities.

 Business Transfers: If we are involved in a merger, acquisition, or asset sale, your

information may be transferred as part of that transaction.

Data Security: We implement a variety of security measures to maintain the safety of your

personal information. These measures include encryption, firewalls, and secure socket layer

(SSL) technology.

Your Rights: You have the following rights regarding your personal information:

 Access: You have the right to request a copy of the personal information we hold about

you.

 Correction: You have the right to request that we correct any inaccuracies in your

personal information.

 Deletion: You have the right to request that we delete your personal information, subject

to certain exceptions.

 Objection: You have the right to object to the processing of your personal information.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track

activity on our website and hold certain information. You can instruct your browser to refuse all

cookies or to indicate when a cookie is being sent.

Changes to This Privacy Policy: We may update this Privacy Policy from time to time. We will

notify you of any changes by posting the new Privacy Policy on this page and updating the

effective date.

Contact Us: If you have any questions about this Privacy Policy, please contact us at: World

Market Connect Ltd

CHIC Building 029

+250789723974

worldmarketconnect1@gmail.com

Refund Policy for World Market Connect Ltd

Effective Date: 06/09/2023

Introduction: World Market Connect Ltd aims to ensure customer satisfaction with every

purchase. This Refund Policy outlines the terms and conditions for returns and refunds on our

platform.

Returns:

 Eligibility: Products must be returned within 30 days of the delivery date. To be eligible

for a return, the item must be unused, in the same condition as received, and in the

original packaging.

 Non-Returnable Items: Certain items are not eligible for return, including perishable

goods, custom-made products, and digital downloads.

 Return Process: To initiate a return, contact our customer support team

worldmarketconnect1@gmail.com with your order number and reason for return. We will

provide instructions on how to return your item.

Refunds:

 Inspection: Once we receive your return, we will inspect the item and notify you of the

approval or rejection of your refund.

 Approval: If approved, your refund will be processed, and a credit will automatically be

applied to your original method of payment within 7-10 business days.

 Partial Refunds: Partial refunds may be granted for items that are not in their original

condition, damaged, or missing parts for reasons not due to our error.

 Shipping Costs: Shipping costs are non-refundable. If you receive a refund, the cost of

return shipping will be deducted from your refund.

Late or Missing Refunds:

 Check Payment Method: If you haven’t received a refund yet, first check your bank

account or contact your credit card company as it may take some time before your refund

is officially posted.

 Contact Us: If you’ve done all of this and still have not received your refund, please

contact us at worldmarketconnect1@gmail.com.

Exchanges:

 Defective or Damaged Items: We only replace items if they are defective or damaged. If

you need to exchange an item for the same product, contact us at

worldmarketconnect1@gmail.com.

Contact Us: If you have any questions about our Refund Policy, please contact us at: World

Market Connect Ltd

CHIC Building 029

+250789723974

worldmarketconnect1@gmail.com

By shopping with World Market Connect Ltd, you agree to our Privacy and Refund Policies. We

are committed to providing a seamless and satisfying shopping experience for all our customers.